I focus on the importance of establishing your brand through "going the extra mile" via caring marketing, while fostering a spirit of generosity within the workplace such that both customers and employees trust your brand and take on an ownership mentality for your company creating loyalty and dedication, increasing productivity, improving the atmosphere of the workplace and establishing a leadership role for your company.
I see a clear need for leadership in the intentional development of front-line personnel. Through the implementation of proven and cutting-edge strategies, it is possible to screen your current group of people, estimate their potential, and motivate and develop them into a loyal and effective team that ultimately increases the bottom line.
Developed transportation service in rural area, established brand for company through attention to customer service, "going the extra mile" and becoming known as a problem solver for clients and medical facilities. Developed marketing program to reach clients and community service agencies, utilized new advertising channels (think outside the box), managed fleet and drivers, developed working relationship with medical facilities, liaison for Medicaid clients with State of Idaho, established and expanded scope of business model to other counties and remote areas.
