Zdravka Pejic
Accommodation Supervisor
Quick Learner
Creative
Hard worker
Unemployed
Open to opportunities
A confident and approachable individual who has the commitment, enthusiasm and energy needed to succeed in a role as a accommodation supervisor.
I am a hard worker, a quick learner and able to do several tasks at once. I love both independent and team work. Patient when in difcult situation.
What I love about accommodation supervisor role is that it is a very exciting job, new challenges every day which enable me to express my creativity and versatility. I am smart in appearance as well as professionally confident, polite and welcoming at all times.
I am a hard worker, a quick learner and able to do several tasks at once. I love both independent and team work. Patient when in difcult situation.
What I love about accommodation supervisor role is that it is a very exciting job, new challenges every day which enable me to express my creativity and versatility. I am smart in appearance as well as professionally confident, polite and welcoming at all times.
Accommodation Supervisor
InterContinental Hotel
July 2018
to March 2019
- Performing desk opening duties and preparing daily room assignments.
- Assisting with scheduling and controling daily attendance to ensure proper coverage.
- Monitoring performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
- Inspecting all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good condition to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
- Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Controling expenses and minimize waste within all areas of housekeeping.
- Complete all paperwork and closing duties such as discrepancy reports, turndown reports, productivity reports etc. Report, turn in, and/or log all lost and found items according to established procedures.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Assist with other duties as assigned.
