Yvan Valasse
Health & Safety Specialist - Leisure, Travel & Tourism
Driving License
London United Kingdom
Professional Status
Employed
Open to opportunities
About Me
Hi, I'm Yvan Valasse. I am currently working as a Health & Safety Specialist for Expedia Inc., using my negotiation and English, French & Spanish skills to guarantee partners meet Expedia’s standards. I am a friendly team player but can also work on my own after defining a set of goals and targets. I am also a self-taught fast learner and dedicated worker, with a keen eye for detail, planning and organisation.
If you are looking for a passionate, detail-oriented team player in in the Leisure, Travel & Tourism sector, please contact me, I will be more than glad to meet you!
If you are looking for a passionate, detail-oriented team player in in the Leisure, Travel & Tourism sector, please contact me, I will be more than glad to meet you!
Health & Safety Specialist
Expedia Inc.
Since June 2013
Full-time
London
United Kingdom
- Negotiating with Hotels to ensure they meet Expedia’s Health & Safety standards
- Coordinating hotel’s post-inspection defect escalations & resolution
- Liaising with outsource vendors, Market Management & Supplier Partners, to ensure delivery of agreed SLA, including auditing programme & resolution of remedial actions
- Assisting in strategy rollout & procedure implementation across all products worldwide
- Supporting Health & Safety team across projects for French & Spanish markets
- Planning workload to deliver Health & Safety programme with agreed timescales
- Delivering Management Information & reports
- Monitoring Europe-wide customer Health & Safety complaints for follow-up investigation
- Data entry and database maintenance
- Maintain knowledge base of Health & Safety legislation and developments
Online Content Coordinator
Expedia Inc.
January 2013
to June 2013
Freelancer
London
United Kingdom
- Optimized and updated hotels’ online content to maximize room sales potential
- Liaised daily with partner hotels to maintain a high level of product knowledge
- Coordinated and managed Web content delivery across Expedia, Hotels.com & Venere
- Maintained editorial and visual quality control in accordance to Expedia’s Web publishing standards and procedures for the French speaking markets
- Coordinated bulk load of content changes and regular data feeds
- Assisted Market Managers with the servicing of hotel accounts
- Reported to Content Management & liaised with Localization, Media & Geography teams
Junior Project Manager
Sud de France Export
January 2011
to July 2011
Internship
Montpellier
France
- Contributed to organisation of B2B trade fairs Medfel, Hydrogaïa and e-Connec’Sud
- Supervised and followed up international buyers’ recruitment, travel, stay & program
- Supervised and followed up companies’ subscription & B2B meetings
- Developed & maintained relationships: international delegations, suppliers, partners
- Wrote, translated, proofread & designed information booklets, newsletters & emailing campaigns, programmes, schedules (French / English / Spanish)
- Represented the company on web, phone and face-to-face exchanges with international delegations
Integration of English Speakers in Montpellier
Professional Project
January 2010
to May 2010
Student Project
Montpellier
France
- Wrote Culture section of the Montpellier English-Friendly Guide (English)
- Edited & proofread guide: Administrative, Accommodation, Health, Transport, Culture
- Created the official website montpellierenglishfriendly.blogspot.com
- Presented the Guide in keynote at Salon du Belvedere, 250 attendees: local institutions, university scholars, English-speaking associations and relevant representatives
- Contributed to the management team to ensure coherence, in person & online
Interpreter
Sud de France Export
February 2010
Temporary Work
Montpellier
France
- Mission carried out during the Vinisud Trade Fair in Montpellier, France
- Facilitated exchanges between French sellers and English- or Spanish-speaking buyers
Editorial Assistant
Revista Proceso - CISA de C.V.
June 2008
to July 2008
Internship
Mexico City
Mexico
- Interviewed Culture representatives, local & foreign artists, research for Culture Section
- Wrote articles for Culture Section, published online: proceso.com.mx & apro.com.mx
- Managed communication between Culture reporters and Editors, stationery control
Freelance Translator French / English
-
2007
to 2008
Volunteer Work
Montpellier/Paris
France
- Translated press kits and webpages for Paris-based rock band Treemouth (Shuunt)
- Wrote and translated ArchosLounge Website and Tech News articles on Archos devices
Masters in International Project Negotiation
Montpellier III University
September 2009
to September 2011
The Masters in International Project Negotiation trains future polyvalent and multilingual managers. Their language skills are coupled with economics, management, law, communication, marketing and interculturality.
Learn more
Bachelor's Degree in Applied Foreign Languages
Montpellier III University
September 2006
to July 2009
Multilingual, pluridisciplinary and polyvalent
The Applied Foreign Languages Degree responds to a need for professionals fully integrated into companies, international organizations, NGOs, local and regional authorities; who will master several languages in parallel to additional skills: law, management, office automation...
Translators, export consultants, managers abroad... these are only some examples among all the professional possibilities this Degree offers.
Learn more
The Applied Foreign Languages Degree responds to a need for professionals fully integrated into companies, international organizations, NGOs, local and regional authorities; who will master several languages in parallel to additional skills: law, management, office automation...
Translators, export consultants, managers abroad... these are only some examples among all the professional possibilities this Degree offers.
- Customer service
- Negotiation
- Health & Safety
- Web content management
- Project management
- French: Mother tongue
- Spanish: Mother tongue
- English: professional communicator (C2 CEFR)
- TOEIC: 950/990 (2006)
- Long-term/mid-term management
- Communication media design
- Participant guidance & management (events)
- Mailing
- International Negotiation
- Copywriting
- Proofreading
- Blog curation / Web 2.0
- Community Management
- Social Media
- English, French, Spanish
- Thriller: Millenium Trilogy, Dexter Saga
- Horror: Stephen King, Guillermo del Toro
- Sci-Fi / Fantasy: The Lord of the Rings, Gabriel García Márquez, Harry Poter, The Hunger Games
- Comic: Stephen Clarke
- Reads in English, Spanish, French
- Lived in Mexico City (18 years)
- 1-year journey in Andalucia, Spain
- Canada, Costa Rica, Chile, England, Northern Ireland, Switzerland, Gibraltar, France
