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Yvan Valasse

Health & Safety Specialist - Leisure, Travel & Tourism

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Yvan Valasse
Driving License
London United Kingdom
Contact me
Professional Status
Employed
Open to opportunities
About Me
Hi, I'm Yvan Valasse. I am currently working as a Health & Safety Specialist for Expedia Inc., using my negotiation and English, French & Spanish skills to guarantee partners meet Expedia’s standards. I am a friendly team player but can also work on my own after defining a set of goals and targets. I am also a self-taught fast learner and dedicated worker, with a keen eye for detail, planning and organisation.

If you are looking for a passionate, detail-oriented team player in in the Leisure, Travel & Tourism sector, please contact me, I will be more than glad to meet you!
Resume created on DoYouBuzz
Experiences
  • Negotiating with Hotels to ensure they meet Expedia’s Health & Safety standards
  • Coordinating hotel’s post-inspection defect escalations & resolution
  • Liaising with outsource vendors, Market Management & Supplier Partners, to ensure delivery of agreed SLA, including auditing programme & resolution of remedial actions
  • Assisting in strategy rollout & procedure implementation across all products worldwide
  • Supporting Health & Safety team across projects for French & Spanish markets
  • Planning workload to deliver Health & Safety programme with agreed timescales
  • Delivering Management Information & reports
  • Monitoring Europe-wide customer Health & Safety complaints for follow-up investigation
  • Data entry and database maintenance
  • Maintain knowledge base of Health & Safety legislation and developments
Detailed Description
  • Skills: negotiation, project management, teamwork, multitasking, Salesforce, customer service, Clarabridge: keyword optimisation, Tourism & Leisure sector, Health & Safety
Company website
http://www.expedia.co.uk/
  • Optimized and updated hotels’ online content to maximize room sales potential
  • Liaised daily with partner hotels to maintain a high level of product knowledge
  • Coordinated and managed Web content delivery across Expedia, Hotels.com & Venere
  • Maintained editorial and visual quality control in accordance to Expedia’s Web publishing standards and procedures for the French speaking markets
  • Coordinated bulk load of content changes and regular data feeds
  • Assisted Market Managers with the servicing of hotel accounts
  • Reported to Content Management & liaised with Localization, Media & Geography teams
Detailed Description
  • → Skills: project management, time management, organisation, teamwork, multitasking, translation, proofreading, CMS, web content management, Tourism & Leisure sector
Company website
http://www.expedia.co.uk/
  • Contributed to organisation of B2B trade fairs Medfel, Hydrogaïa and e-Connec’Sud
  • Supervised and followed up international buyers’ recruitment, travel, stay & program
  • Supervised and followed up companies’ subscription & B2B meetings
  • Developed & maintained relationships: international delegations, suppliers, partners
  • Wrote, translated, proofread & designed information booklets, newsletters & emailing campaigns, programmes, schedules (French / English / Spanish)
  • Represented the company on web, phone and face-to-face exchanges with international delegations
Detailed Description
  • Skills: project management, event planning, organisation, time management, teamwork, multitasking, copywriting, translation, network building & PR, knowledge of FMCG Transport & Logistics, Water, and e-commerce sectors
Company website
www.suddefrance-developpement.com
  • Wrote Culture section of the Montpellier English-Friendly Guide (English)
  • Edited & proofread guide: Administrative, Accommodation, Health, Transport, Culture
  • Created the official website montpellierenglishfriendly.blogspot.com
  • Presented the Guide in keynote at Salon du Belvedere, 250 attendees: local institutions, university scholars, English-speaking associations and relevant representatives
  • Contributed to the management team to ensure coherence, in person & online
Detailed Description
  • Skills: project management, teamwork, team management, copywriting, proofreading, community management, public speaking, web content management
Company website
http://montpellierenglishfriendly.blogspot.co.uk/
  • Taught support classes for non-English major EFL freshmen
  • Managed 6-people groups through 30-minute sessions
Detailed Description
  • Skills: team management, time management, pedagogy, EFL teaching
Company website
www.univ-montp3.fr
  • Mission carried out during the Vinisud Trade Fair in Montpellier, France
  • Facilitated exchanges between French sellers and English- or Spanish-speaking buyers
Detailed Description
  • Skills: translation, language interpretation, B2B meetings, FMCG sector
Company website
www.suddefrance-developpement.com
  • Interviewed Culture representatives, local & foreign artists, research for Culture Section
  • Wrote articles for Culture Section, published online: proceso.com.mx & apro.com.mx
  • Managed communication between Culture reporters and Editors, stationery control
Detailed Description
  • Skills: journalism, press, article writing, article editing, press relations
Company website
www.proceso.com.mx/

Freelance Translator French / English

-
2007 to 2008
Volunteer Work
Montpellier/Paris
France
  • Translated press kits and webpages for Paris-based rock band Treemouth (Shuunt)
  • Wrote and translated ArchosLounge Website and Tech News articles on Archos devices
Detailed Description
  • Skills: copywriting, translation, proofreading, Consumer Tech sector, article writing, article editing, SPIP Web publishing
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Resume created on DoYouBuzz