Equipped with a Master's degree in Management(CEMS), I have extensive experience in customer service and retail industry. I would describe myself as creative, collaborative, flexible and independent with the cheerful disposition.
Sales Representative
FESCO Adecco
September 2015
to February 2016
- • Seek for potential customers and markets
• Build connections with managers and provide professional HR solutions
• Assist with marketing events - • Helped clients resolve HR problems
• Developed new potential markets & maintained relationship with clients who signed long-term contract with FESCO Adecco
• Got recognition from lots of clienteles, such as Oncore, EPS International, L’orange etc.
Sales Assistant
Dongshen Home Appliance
June 2012
to August 2012
- • Assist customers with queries, processing sales and return
- • Introduce and promote products to customers
- • Conduct research and collect information about competitors
- • Ensure every item is well-organized
Key Subjects: Global Marketing Management, Consumer Behavior, Business Tools, Managing People & Organization
Key Subjects: Business Communication, Advertising, Communication at the workplace, Accounting
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Academic Research
• Demonstrated through numerous business reports by obtaining high grades at the University of Sydney
• Participation in research study of student motivation and was responsible for survey design, data collection & report writing
• Sound knowledge of Microsoft office software (PowerPoint, Excel etc.) and SPSS analytic tool.Good -
Communiation and Teamwork
• Presentation to business clients including vice president of MasterCard, representative in Deloitte & Westpac
• Excellent sales ability (achieve beyond set goals)
• Effective collaboration in diverse team settings
• Fluent in English (IELTS 7) and native in MandarinGood -
Problem Solving and Leadership
• Created innovative business plans and strategies to clients (student projects)
• Established & managed Aerobics Club (40 members) at university as an undergraduateGood
