I am a hardworking and flexible person who is always willing to learn and anticipate new challenges that will allow the development, growth and use of my existing skills. I have an active and dynamic approach to work independently within a team in complex environments.
Development of the Smart Center website as the main project
Company Description
Smart Center is a career development center created by students of the Tunis Business School with the aim of closing the gap between the needs of the Professional market and university programs.
ESL African Championship LIVE Production on twitch.tv
Company Description
ESL is an eSports company which organizes competitions world-wide. it's the world's largest esports company, and the oldest professional esports organization that is still operational. Based in Cologne, Germany, ESL has eleven offices and multiple international TV studios globally. ESL is the largest eSports company to broadcast on Twitch.tv.
Provide technical support over the phone or electronically to HPE customers, partners and employees following defined procedures. This will include the diagnosis of hardware issues and software support.
Elevate customer's requests to the appropriate skill level in accordance with internal procedures to ensure a quick resolution and maintain customer satisfaction.
Learning from past experiences all over HPE worldwide with the help of a well structured knowledge management system (KMS) to resolve complex and unique situations. Also make sure to well document every case for future use.
Company Description
Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.
Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.
