Tracked in progress of over 3000 Freshman, Sophomores, and Juniors, advised them on academic issues, specialized in advising students, deadline negotiations, and conflict resolution
Counseled over 1000 international students with life and academic problems, and helped them merge into U.S. culture
Sorted out over 14000 student documents, followed up with the records
Communicated discretely with parents and external parties with present student adhering to the Family Educational Rights & Privacy Act (FERPA)
Coordinated and answered questions in the Spring Insight Panel for incoming freshmen