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Wissem Ben Jemia

Head Waiter | Marriott Hotel Tunisia

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Wissem Ben Jemia
30 years old
Driving License
Menzah 6 (2091) Tunisia
Contact me
Professional Status
Unemployed
Open to opportunities
About Me
Positive
Ambitious
Genuine friendliness
Team player
Affinity with high quality produce
Sponge for knowledge
Dedicated
Great communicator
Pride in personal presentation
Resume created on DoYouBuzz
Experiences
  • Delivered exceptional guest service, creating memorable dining experiences by exceeding expectations.
  • Assisted with table setups, ensured cleanliness, and proactively interacted with guests to meet their needs.
  • Communicated effectively with kitchen staff to ensure timely, accurate food delivery.
  • Managed guest interactions, from taking orders and offering recommendations to handling special requests.
  • Ensured the safety and cleanliness of work areas by following sanitation and health protocols.
  • Trained and mentored junior staff, promoting a positive work atmosphere and reinforcing service standards.
Company Description
Hotel 4 Stars
Company website
https://www.marriott.com/en-us/hotels/dohec-marriott-executive-apartments-city-center-doha/overview/
  • Ensures high quality, good-tasting and well-presented food and beverages are served within established time frames.
  • Reviews menu and other production needs to oversee and manage daily functions.
  • Monitors staff daily to ensure all systems, protocols and quality assurance tools are utilized correctly.
  • Visits guest service areas to assess satisfaction levels.
  • Communicates to staff regularly, both formally and informally.
  • Enforces safety standards with employees.
  • Ensures sanitation standards are enforced daily and signs-off on cleaning procedures.
  • Performs other duties as assigned.
Company Description
Hotel 5 Stars
Company website
https://www.marriott.com/fr/hotels/tunmc-tunis-marriott-hotel/overview/
  • Take charge of a section in the restaurant: taking orders, making
  • recommendations and processing payments
  • Lead the Chef de Rang and Commis Waiters
  • Take responsibility for ensuring a seamless guest experience
  • Communicate clearly with management and the Kitchen
  • Have an in-depth knowledge of food, drink and allergen
Company Description
Hotel 5 stars
Company website
https://www.marriott.com/fr/hotels/tunmc-tunis-marriott-hotel/overview/
  • Execute opening and closing procedures
  • Schedule shifts
  • Store kitchen supplies
  • Inspect table settings
  • Assist & Identify customer's needs
  • Process payments & Maximise sales revenues
  • Manage health and safety standards
  • Measure customer feedback
Company Description
Hotel 4 Stars
Company website
https://all.accor.com/hotel/6145/index.en.shtml
  • Providing an exceptional guest service experience.
  • Taking orders and delivering food.
  • Setting up and packing down the restaurant.
  • knowledge of all food and beverage items on the menus.
  • Being responsible for the management of junior staff and their learning and development.
Company Description
Hotel 5 stars
Company website
https://www.fourseasons.com/fr/tunis/
  • Provided top-notch guest service through expert presentation of menu items and beverages.
  • Efficiently handled all opening and closing side-work responsibilities.
  • Ensured continuous table maintenance for a positive dining experience.
  • Fostered a positive work atmosphere through effective communication with guests, vendors, co-workers, and management.
Company Description
Hotel 5 stars
Company website
https://www.fourseasons.com/fr/tunis/
  • Ensuring the service (setting up, training, service, clearing)
  • Provide a quality service in terms of reception and customer service.
  • Ensure the durability of the work equipment
  • Remotely diagnose all computer software problems
  • Identify resources needed to solve a problem
  • Assist the user to solve his problem remotely
  • Configure the workstation to the user's needs and perform functional tests
  • Follow and maintain the customer relationship
  • Manage orders
  • Ensure the sales process (invoices, purchase orders ..)
Company Description
A company specializing in providing IT solution, based in Tunis
Company website
https://www.it4business.tn
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Resume created on DoYouBuzz