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Wilbert Apolinario

Technology Analyst

Wilbert Apolinario
50 years old
Bronx (New York) United States (New York)
Professional Status
Available soon
Available
About Me
SUMMARY OF QUALIFICATIONS

18+ years of experience providing technology support in Windows and Apple environments including: evaluating, diagnosing, troubleshooting and addressing technology issues across third party and proprietary hardware/software

Experienced in problem resolution and quality assurance procedures

Committed to providing the highest possible standards of customer service and support

Highly-skilled in prioritization, organization, decision-making, time management, and verbal/written communication

Physically-fit and able to lift IT equipment when necessary
Resume created on DoYouBuzz
  • Technical Support
  • Active Directory
  • Operating Systems
  • OS X
  • Troubleshooting
  • Help Desk Support
  • Windows
  • Software Installation
  • Mac OS X
  • Windows Server
  • Windows 7
  • VMware
  • Citrix
  • InDesign
  • Hardware
  • DNS
  • Networking
  • Information Technology
  • InCopy
  • Photoshop
  • Laptops
  • Printers
  • XP
  • Blackberry
  • Unix
  • Disaster Recovery
  • Visio
  • System Deployment
  • Mobile Devices
  • IT Operations
  • Computer Hardware
  • iPhone
  • Mac
  • iPhone Support
  • iPad
  • Tablets
  • TCP/IP
  • VPN
  • Wireless Networking
  • iOS
  • Servers
  • Microsoft Exchange
  • Teamwork
  • Apple Software
  • Adobe Software
  • Organizational Effectiveness
  • End User Training
  • End User Support
  • Android
  • Remedy Ticketing System