Waffa Abousalghane
Sales & Customers Services. Tourism & Hospitality
39 years old
Driving License
Marrakech (40000) Morocco
Professional Status
Employed
Available
About Me
I am single 33 years old young Moroccan Woman born in France in 1985. With a versatile experience in different field of activities in sales & customers services . I would put my experience, my motives and my ambitions for a local or an International company based in the United Arab Emirates especially in the Tourism & Hospitality industries.
Tourism Sales Executive
Extensys
June 2016
to September 2018
- In charge of prospecting potential customers in tourism segment .
- Create opportunities & Enrich our business pipeline.
- In charge of prospecting potential customers in tourism segment .
- Follow-up customers specifications & realize sales.
Making reports on activities - Increase Customers loyalties & contracts renewals
Chef Administrative Assistant
Hotel Sofitel Marrakech Lounge & Spa
October 2015
to April 2016
Temporary Work
Marrakech
Morocco
- Management of administrative tasks of the kitchen team members in partnership with Human resources department (Leaves , Illness , certificates , recoveries )
- Manage Chief mail box and his meetings calendar
- Manage the purchase of the kitchen tools in partnership with purchase manager of the Hotel
- Kitchen checking & weekly shift schedules of the cooks team.
Sales Executive Assistant
DIRECT ENERGIE
April 2014
to March 2015
- French Company selling Electrical Boxes to reduce energy consumption
- Search & Build prospects database & input datas into Customer relationship management software.
- B2B Remote Customer Prospection and Leads Generation in France
- Follow-up deliveries with forwarders
- Payments recoveries & customers service follow-up
Travel Sales Representative
Vonemar Call Center
October 2011
to March 2014
Full-time
Casablanca
Morocco
- Remote prospection of potential customers
- Identify opportunities & submit holidays packages offers
- Follow-up of proposals & deal closure
- CRM datas input
- Continuous reporting to team leader
Incentive Operations Assistant
Menara Tours
October 2009
to August 2011
Full-time
Marrakech
Morocco
- Customers hotels booking follow-up
Organisation of customers arrivals and hotel transfers
Follow-up of customers departures - Organization of customers excursions & activities
- Organization of team building meetings
Flight Attendant
Atlas Jet
December 2008
to August 2009
Full-time
Jeddah
Saudi Arabia
- Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft
- Present emergency equipment and give instructions
- Conduct safety check before flight
- Prepare and serve drinks and food to passengers
- Assist passengers and cabin crew during emergency situations
Sales Clothing Store
Morgane
August 2007
to November 2008
Full-time
Marrakech
Morocco
- Welcoming & Serving customers
- Displaying items & Helping with promotions
- Advising customers on their purchases
- Making sure sales targets are met
French Commercial School CCFA
Flight Attendant School CFPNC
French Literature High School Level
Flight Attendant School CFPNC
French Literature High School Level
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Welcoming customers & Identify their needs
Expert
-
Sales process from prospecting to deals closing
Advanced
-
Customers service Follow up & events organization
Advanced
-
Digital marketing tools & Remote sales
Advanced
-
Computing: Microsoft Office Suite
Advanced
-
Serious with a good organisation sense
Expert
-
Capacities for quick learning
Expert
-
Languages: Arabic; French; English
Expert
