Vyacheslav KORYAGIN
Master in International Business candidate looking for the internship/position in Marketing & Sales or Business Strategy.
Team Management
Marketing & Sales
Customers Relations
Accounting & Finance (incl. Budgeting & Controlling)
Business Negotiations (incl. Team & International Neg.)
Assistant to Chief of Corp. Clients Relations dept.
"Accept" Commercial Bank
July 2013
to October 2013
Internship
Novosibirsk
Russia
- Business intelligence. Collection of information about competitors, their offerings and report on major strategical changes.
- Calculation of customers' ability to meet their liabilities (repay loans) along with credit limits and minimum pledge value for the reaction on changing market conditions.
- New automated customers service system presentation (introduction of the system and it's functions to the banks' customers).
- Automated customer service system troubleshooting (Managing and coordination of different departments workers (technical, operations, customer relations workers and their heads for sanctioning matters)
- Work with corporate customers. Consultation on products, services and calculation of rates for non-standard orders. Clients' feedback collection, analysis and coming up with ideas of customers satisfaction/feedbacks optimisation.
- Revision of accounts assistance. Databases analyses and reporting on various matters/findings to CCR workers.
Company Description
"Accept" Commercial Bank emerged in early 1990's (time of economical and political instability in Russian Federation) on grounds of emerging democracy in Russia accompanied with economical shocks and thrived until the present time. Main clients of the company are small and medium size businesses and individuals which choose the bank because of high standards of customer service and well-built management system enabling bank's clients to get the information about major changes in rates and policies long before they are introduced. The solid and trustworthy reputation allow "Accept" bank to enjoy high customer loyalty and rapid growth of owners' equity compared to most commercial banks within the region.
Sales Manager
Soviet Siberia
August 2011
to May 2012
Full-time
Novosibirsk
Russia
- B2B Sales
- Customers satisfaction (post-sales service)
- Orders control (coordination of production line workers with logistics)
- Reporting to financial & Law departments for monthly reporting.
- Evaluation of customers' ability to meet debts resulting from credit sales.
- Customers consulting on company's production capacities and costs.
- Reporting to Chief of Marketing & Sales department via the information system.
Company Description
Large-scale governmentally owned printing enterprise mostly dealing with B2B orders. Most clients are publishers (books, journals, newspapers,etc.) and manufacturing companies (package, labels, etc.). The company operates since 1934 and has shown itself as a successful enterprise rapidly responding to major changes in the regional market. It also benefits form orders from outside of the region along with consulting and management solutions for less successful companies.
Senior Printing Operator
IPC "SibMail"
August 2010
to August 2011
Full-time
Novosibirsk
Russia
- Digital Printing operations with usage of customers' databases.
- Technical maintenance of three production machines.
- Various production/maintenance-connected assignments.
- Work journals preparation.
- Work scheduling and control.
- Security standards introduction to new associates.
- Reporting to production manager.
Company Description
Information-post company (IPC) "Sibmail" emerged as a joint-venture of "Voyage" Publishing House and "National Post Service" post company for fulfilment of the demand for cheep informing of various companies' customers about their billings, debts, etc., in a secure way (prescribed by the new law). The company operates since the beginning of 2010 and yet, proved to be profitable each financial year. Smart evaluation of changing situation along with fast realisation of the start-up enabled to get above 100% return on investments within the 1st year of operations.