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Viviane Sire

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Viviane Sire
34 years old
Driving License
Dinan (22) (22100) France
Professional Status
Available soon
Available
About Me
After two years working in London gaining experience in a new cultural environment, I have learned a great deal about customer service, hospitality and also developed my skills in people management.

This has enabled me to be more organised and efficient in a busy, fast paced environment whilst maintaining a cool and approachable manner.

I've discovered the way of working abroad and I would like to share with you my dynamism, knowledge and values.

Due to my current work commitments I'm unavailable Tuesdays, Thursdays and Fridays so would ideally like a part-time contract up to 30 hours per week.

LANGUAGES
• French - Native
• English - Fluent
• Spanish - School level

COMPUTER SKILLS
• Billing software
• Stock management internal software
• Word, Excel, Powerpoint, Outlook, Publisher
• MS Project
• Canva (design, artwork)
• Ethnos (survey)
• Periclès, Activimmo, Internal software of property management

LEISURE ACTIVITIES
• Museums / Exhibitions
• Concerts and music festivals
• Theatre

SPORTS
• Skiing
• Horse riding - Level 5
• Fitness and Yoga

TRAVELS
Discovery of different cultures
Several countries in Europe, Tunisia, Turkey
Resume created on DoYouBuzz
  • Day to day running of office administration duties supporting the Meetings & Events team
  • Marketing and Artworks for the Business Travel/Corporate team, Newsletters creation
  • Assistant to Directors as/when required
  • Data processing E-mailing to hotels dealing with feedback
  • Key Holder
  • Managing bookings and reservations for the restaurant /30 covers
  • Daily cashing up and recording money
  • Organising service team & kitchen.
  • Stock inventory
  • Setting up/maintenance of the restaurant
  • Deliveroo organisation and liaison
  • Staff training/motivation
  • Table service, cashing
  • Customer service
  • Dealing with issues/complaints
  • Table service, cashing
  • Greatings of customers
  • Customer service
  • Team management at the entrance/reception of the store and cash desks, organizing plannings of the team
  • Managing POS/cashiers
  • Auditing of safe-deposit box and organising of cash funds for cash desks of all the team
  • Control and audit of cash movements and bank remittances
  • Welcoming of the customers/managing phone calls and transferring
  • Able to orientate the clients and sell the products / services of the company
  • Receipt of products delivery and inventory and stock management
  • Merchandising products and services of store
  • Welcoming customers to the store, Assessing their needs, Advising and answering objections
  • Encouraging customer loyalty by building personalised relationships and recruiting loyalty members
  • Canvassing and phone prospecting
  • Marketing of properties to rent
  • Organising visits according to the needs of customers and driving the sales negotiations
  • Implementation and acceptance of tenant's file checking references and solvability
  • Writing and signing up of rental lease and doing inventory of fixtures
Learn more

Internal trainings

ACCORHOTELS, Young's Pub, FONCIA, Nature & Découvertes

Since 2011
Health and Safety, Waitressing
Welcoming, Sales actions and Customer relationship
Merchandising and knowledges about brand products

HND in Property / Estate Agent

Faculty of Trades - Massy, France

February 2009 to February 2011
Apprenticeship training
Management of joint ownership and rental property,Real estate negotiation, Patrimony management

A Level in Management Technical Science - Marketing and communication option

Lycée Gabriel Touchard - Le Mans, France

2006 to 2008