LMS: LMS (Lead Management System) is used by Advisors and Business Owners to make and track business done by the company. My responsibility was to ensure uptime of the system and deliver features as and when required
Reduction in Dashboard Load Time: Implemented Solr for search for key, value pairs in JSON bob stored in DB and also for text search. Reduced Dashboard load times from 2-3 mins to 10-20 seconds
Alfred: Alfred (Post Sales Ticket Management System) will be used by Relationship Managers and Business Owners to handle grievances and requests by company's customers. Developed Dashboards for Business owners to track the productivity of Relationship Managers
Renewal Process: Sending communication (SMS, Email) to due customers about their pending Insurance renewal and calling them up to retain them. Developed the process for timely deliverance of communications and collaborated with Reporting Team for tracking.
