Thư Huỳnh
Buying & Merchandising Manager
34 years old
Ho Chi Minh City Vietnam
Professional Status
Employed
Available
About Me
I'm pretty picky and directed to the perfection in every task. Besides, responsibility and honesty are the trusted points which employers can reassured in me. When I say I want to do this job, it means I can do better than anyone and will make extreme expectation achievement.
I'm a consistent, hard working, highly motivated person. I feel that i am a friendly, outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I'm looking to improve my position in the work force, expand my knowledge and skills. I'm also looking to establish long term employment in a friendly environment. My objective is to leverage my experience while continuing to be challenged. Personally, I have the drive and determination to consistently achieve success as a leader in all of the organizations that I have worked with in the past
I'm a consistent, hard working, highly motivated person. I feel that i am a friendly, outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I'm looking to improve my position in the work force, expand my knowledge and skills. I'm also looking to establish long term employment in a friendly environment. My objective is to leverage my experience while continuing to be challenged. Personally, I have the drive and determination to consistently achieve success as a leader in all of the organizations that I have worked with in the past
Retail Operations Manager
Hoang Phuc International (Clarks Brand)
May 2016
to March 2018
- Control all activities at stores: retail staffs, store image, visual merchandise, …
- Mentor and motivate sales staff to put in their best in order to achieve target goals.
- Usually visit stores to ensure efficient and effective management as well as high performance sales, random check receipt and book recording, make reward or senction if any.
- Contact store managers and other retail staff to communicate relevant information
- Plan necessary rules and regulation for stores, get approval higher management and execution of the policies. From time to time evaluate the effectiveness of policy and make necessary adjustment.
- Direct and supervise retail staff across several retail outlets to ensure they meet set objectives
- Update basic knowledge / seasonal products to retail employees to develop their skills and enhance their job performance
- Estimate the needs of each store location and work with the store's management to solve conflicts, make sure that scheduling needs are met and assist in improving employee performance and retention.
- Forecast sales figures and inventory requirements for each location. Doing a periodic inventory analysis for each store and using that analysis coupled with sales figures to determine the optimal stock levels.
- Determine a layout of store merchandise that is visually appealing to consumers. Instruct the store's management and employees on how to maintain the design with the arrival of new merchandise. Teaching the store's employees how to optimize space for special events, such as in-store discount sales.
- Constantly review store sales numbers, cost of inventory, operational expenses and inventory loss to suggest to management how each location could change in order to maximize profits and reduce loss at the store level.
- Listen to customer complaints to address & resolve their issues
- Get feedback reports and customer information from stores every month, implement customer service plan or base on them to make suitable adjustment in buying, allocate stock...
- Coordinate with other team as Warehouse, Merchandise, Brand, Marketing to implement all activities or events in store.
