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Vincent Benzrihem

Vincent Benzrihem

Group Customer Quality Manager

Driving License
Employed Open to opportunities
ENGINEER - LEADER / INDUSTRY - AUTOMOTIVE
French MSc Eng & Manager enjoying multidisciplinary and multicultural work environment. Expertise in Quality Engineering & Strategy in several industries (Steel - Oil&Gas Steel Pipes / Glass - Processing ; Distribution / Automotive - Thermal Systems) & 'Positions' (Production + System + Supplier + Project + Customer)

SOFT SKILLS - INTERNATIONAL
Leadership & Strong personal skills (team motivation, several extra-pro activities involvement)
International work & living experiences (>5 countries, 3 continents)
  • Corporate Customer Quality Manager for a major OEM (>13 family of products ; >€1 billion of Sales ; 90 production sites delivering the OEM in charge)
  • Corporate Customer Interface for technical topics (Driving Improvement, Incident & Crisis management, Contract & Litige negotiation)
  • Managing a team of 14 resident engineers worldwide located at customer plants (ensured 100% reactivity, bring Valeo Group towards green performance)
  • Referring person in Valeo Group for the OEM (train & certify 13 Product Groups & 90 Sites delivering the OEM to customer standard & tools) / Develop portal & training package (material, quiz, ...)
  • Quality Manager for a €650million Platform with 16 launches in 12 sites (incl. 8 from green field) in 3 years. Manage >12 project quality engineers on a daily & worldwide basis (Asia, America, Europe). Set Q Strategy & lead incentive initiatives.
  • Monitor project quality KPI's and OEM-Customer Milestones (Honda, Daimler, Subaru, Tesla, NIO) ; participate to Validation Committees. Accountable for complex problem solving & learning process.
  • Build Standard Control Plan (assembly, injection, industrial & quality basics) + Worldwide Deployment (> 18 sites)
  • Train & Certify worldwide Engineers/Managers on products (FEM, AGS) and process standards + on quality tools & project management
  • Valeo TFE P2 Project Quality Engineer on thermal front-end products (air flow & cooling management + structure parts)
  • Monitor and Control the conformity on development processes : from concept & ideas to application in the field
  • Ensure the application of best practices, return of experiment
  • Define FMEA and Control Plan, Validate drawings and its Special Characteristis (SPPC)
  • Valeo TFE Quality Engineer in Kyushu, a plant in Just In Time with Nissan. SQA - Supplier Relationship Management for 150 components (die-casting, stamping, plastic injection, heat exchanger, rubber pipes, ...) and 25 suppliers (APQP, SRM)
  • Quality incident management & Quality in production (2 prod° lines), lead QRQC
  • Daily routine activities of a plant, reporting to Plant Manager
  • Responsible for Managing & Reporting a national cost reduction plan (GLASSOLUTIONS: 62 distribution & production sites in France)
  • Supporting the implementation of technical projects - Industrial Process Improvement - (Savings, Best Practices, WCM methodology, Lean Manufacturing...). Result = Reducing 80% of "Glass loss" in 2 plants
  • Leading a Customer Focus project in Lille launched by Saint-Gobain Top Management (CAPEX) : Creating & Installing a store for accessories & equipments. Result = Store opening with General Manager presence
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  • Assisting the Implementation of Vallourec Group Quality Plan on a worldwide basis through all divisions
  • Creating "Quality Golden Rules" throughout the entire Group / Visit of several manufacturing plants. Result = Validation by Group & Worldwide implementation
  • Skills : Technical (process, production) / Change Management / Communication
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  • First Aid Worker >13 years, Diploma : "PSE 2" (firemen level)
  • Medical First Aid post leader in the 2 biggest stadiums in Paris (Parc des Princes & Stade de France) and other large events
  • Emergency Response ("Garde SAMU/Pompiers" & Events), supporting SAMU 93/94 during covid period
  • Youth activity organization & Group leader : Multiple events & activities along the year, summer camp (Paris VII)
  • Logistics & Equipment Leader (Eastern Paris)
  • Economy & Industry, Health & Medical, Politics & International, Culture & Sports
  • 12 years of Judo with 4 years of competition at national level (RCF / Lagardère Paris Racing) + Rugby team player at "XV de l'IstiA" (University of Angers)
  • FRENCH : Native, strong oral & written skills
    Expert
  • ENGLISH : Full Proficiency (TOEIC 905/990)
    Advanced
  • SPANISH : Intermediary level
    Intermediate
  • JAPANESE : Basics
    Notions
  • Developing Quality Strategy & Policy (create & improve standards)
  • QMS Creation & Optimization (process approach, ISO 9001 & IATF) and TQM
  • Quality & Process Audit, Continuous Improvement (Kaizen)
  • People involvement through participating management
  • Lean Manufacturing & WCM (With 4 main aspects : Safety & Environment ; Customer Service ; Quality ; Cost)
  • Role Model - Problem solving methodology & Risks Analysis : QRQC & Root Causes Analysis (FTA-Ishikawa 5M, 5 WHYs, 8D / PDCA)
  • SPC (control charts) & Metrology (Measures, Capability, R&R, Calibration)
  • Fundamental skills in Dependability (RAMS), Design of Experiments (DoE), Software Quality
  • Planning, Organizing, Securing, Leading ; Controlling Resources (human, cost, ...) & Delivery Time
  • Role Model - Valeo CLEAN Quality Project Management
  • Change Management
  • Tools & Softwares : PERT, Gantt, MS Projects, PSN

Industrial Systems Engineering (eq. M.Sc. Eng.)

ISTIA - Ecole d'Ingénieurs d'Angers

February 2010 to February 2013
"Diplôme d'ingénieur" : Master Degree in Industrial systems, Quality & Dependability Engineering, Major in 2013's class
"DUT" : Major in Metrology & Quality Management's 2010 class