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Vigot François

Vigot François

Master IT: Advise & ICT Consulting

Bordeaux (33000) France
Employed Available
I'm currently doing an internship in Ireland as Support Associate at SAP AG.
My professional and educational experiences brang me with:
_ skills to manage projects
_ organizational and analytical skills
_ a high motivation for challenging projects
_ rigor and ability to perform tasks within mutli-business teams
Resume created on DoYouBuzz

Support Associate

SAP AG
January 2012 to June 2012
Internship
Galway
Ireland
  • The CIC department is the point of contact between SAP customers and internal technical teams. The missions are mainly about:
    • managing the customer requests regarding technical tickets sent to SAp in english, french and spanish.
    • providing the support needed to navigate through SAP websites.

Knowledge management project

Adeo Services - Groupe Adeo
September 2010 to August 2011
Internship
Lille
France
  • Rolling out an innovative knowledge tool
    _ Structuring the tool with business teams
    _ Managing the first users
    _ Creating the training tools
  • Managing the development of a corporate WikipediA
    _ From specifications redaction to the roll out
  • Managing the development of a web 2.0 localization tool
    _ From specifications redaction to the roll out

Strategic foresight & competitive intelligence

Bancarel SA
June 2010 to August 2010
Internship
Rhodez
France
  • Implementing an automated foresight system
  • Realizing opportunities, market and network studies