I believe that a key element in my Spanish class is keeping the students motivated. My personal style of teaching brings enthusiasm, cultural elements, and technology into the classroom to increase learning motivation. I teach with a contagious smile and open personality that helps me to interact with my students as I guide them through their learning process. Teaching my native Spanish language enables me to draw upon my own culture and personal experience as a foreign language learner as I teach my students to effectively communicate with me in my own language and, perhaps more importantly, to gain an appreciation for another language and culture.
When I walk into my classroom, magic happens! My premier goal is to motivate my students while helping them become good language learners. When students began to develop a desire to learn and think for themselves, real learning takes place. To reach this goal, I rely upon many activities that involve a total physical response. Instead of just reading about salsa and listening to the music, my students dance the steps and sing the songs, engaging in the action as they learn both Spanish language skills and elements of Hispanic/Latino culture. Through this type of active participation, students learn and form their own opinions and base of knowledge. I define my approach to teaching foreign language as rationalistic since I encourage critical thinking and a desire among my students to communicate.
Assisted customers with originated, conventional, second, FHA and ARM loans. Sold credit cards, lines of credit, checking and saving accounts. Developed knowledge of mortgage industry, continued to learn changing scope of divergent market. Worked with colleagues to provide ultimate customer service as a collaborative team. Handled sensitive customer banking information with great care. Ensured all files were complete prior to transfer to underwriting and coordinated with title companies to ensure smooth closings. Experienced processing of unique and challenging loan situations, such as first-time borrowers, self-employed applicants and borrowers with problematic credit histories.
Key Accomplishments: • Regarded as one of the company’s most productive loan processors, handling an average of 22 files monthly. • Outperformed company average loan-processing turnaround time of 12 days or less (compared to typical 15 to 20 days). • Consistently high customer satisfaction and a 10% increase in referrals in 2011. Recognized for expedient customer service.