Experienced Search Engine Optimization Manager with a demonstrated history of working in the hospitality industry. Skilled in Search Engine Optimization (SEO), Content Management Systems (CMS), Project Management and Customer Care.
Deliver excellent customer service and manage the needs of customers (guests and partners) through email and phone
Ensure customer satisfaction and loyalty by assisting and resolving a wide variety of customer requests including relocation cases, managing bookings, complaint management
Take ownership of customer queries including operational issues, concerns related to pricing/invoice
