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Van Tran

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Van Tran
30 years old
Vietnam
Professional Status
Employed
Available
About Me
Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. Resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.
Resume created on DoYouBuzz

Bachelor's Degree

HCMC Open University

October 2012 to October 2016
Bachelor's Degree in Business English.
Degree Classification: Good

HCMC Open University

  • Contacting potential or existing customers to inform them about courses and service in Jaxtina using scripts.
  • Directly meeting and consulting the courses and service of Jaxtina.
  • Building close rapport with all of customers, partners, candidates and students (former and existing) to build good image for Jaxtina, and recommend more students for Jaxtina
  • Providing instant supports, keep track of students during their stay at Jaxtina to build trust, affection from students.
  • Providing good care and deal with complaints from students to gain students’ understanding and sympathy of Jaxtina’s policies.
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  • Welcoming guests arriving in the hotel.
  • Always being ready to assist guests with any requests.
  • Taking guests' complaints and ensuring that adequate measures are taken to solve them.
  • Doing all the documents to connect with Housekeeping and F&B outlets in order to prepare special amenities for guests, especially for V.I.P guests.
  • Deeply taking care of guests during their stay in the hotel and coordinate with other departments to obtain the guests' satisfaction.
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  • Meeting customers to introduce and provide information on services of the company
  • Educating customers on the best services that suit their needs.
  • Helping potential customers discover the best solution to ensure that the customers’ needs are fulfilled; dealing the price with customers and then closing sales.
  • Making sales calls to existing and potential clients and constantly seek opportunities to develop sales and marketing techniques.
  • Building lasting relationships with customers and ensuring that they feel satisfied with their purchases.
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  • Organising and maintaining diaries and making appointments.
  • Dealing with incoming email, often corresponding on behalf of my manager.
  • Producing documents, briefing papers and reports.
  • Screening phone calls, enquiries and requests, and handling them when appropriate.
  • Helping Marketing staff to run advertisements on Facebook
  • Assisting CTO in running a particular software to complete Monthly Sales Report
Learn more
  • Teamwork
    Advanced
  • Planning and Scheduling
    Advanced
  • Communication
    Advanced
  • Business Email Writing
    Good
  • Microsoft Office
    Good
  • Love reading books (related to business, marketing and inspring ones)
  • Doing gym
  • Going trekking