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Van Mai

Manager Assistant

Van Mai
30 years old
Hanoi Vietnam
Professional Status
Employed
Available
About Me
I am a highly reliable and self-motivated person with a strong sense of commitment and integrity. I would like to work in a professional environment which allows me to unleash my potential and gives me opportunities to challenge myself.
Resume created on DoYouBuzz

Restaurant Shift Manager

Moose and Roo Smokehouse
June 2016 to November 2016
Full-time
Hanoi
Vietnam
  • Along with another Vietnamese suppervisor, managing more than 20 staff in the front and the kitchen:
    • Arranging staff's working schedule
    • Training new staff on the restaurant's rules and the way to serve customers
    • Supervising staff during working procedure
  • Customer Care
    • Answering customers' emails, queries
    • Supporting customers in reserving tables, parties; choosing menu
    • Solving problems, customers' complaints
    • Checking customers' level of satisfaction with restaurant's food, drink and service after meals.
    • Communicating with customers in several topics.
  • Drirectly working with restaurant suppliers
    • Purchasing orders
    • Searching for new suppliers
    • Negotiating for better deals