Van Mai

Resume created on DoYouBuzz

Experiences

To ensure that the day to day administrative needs are fulfilled.
To perform secretarial and clerical services to the Director of Food & Beverage.
To take down and transcribe minutes of meetings.
To record and follow on a log book the “circuit” of approval regarding Purchase Order, contract,disposal forms, Capex submission, etc ...
To perform any translation works upon request.

Interpreting in Yoga teacher training courses, Yoga class for beginners...
Translating documents such as magazine, financial reports, marketing and sales reports, job ads, course contents...

Along with another Vietnamese suppervisor, managing more than 20 staff in the front and the kitchen:
- Arranging staff's working schedule
- Training new staff on the restaurant's rules and the way to serve customers
- Supervising staff during working procedure
Customer Care
- Answering customers' emails, queries
- Supporting customers in reserving tables, parties; choosing menu
- Solving problems, customers' complaints
- Checking customers' level of satisfaction with restaurant's food, drink and service after meals.
- Communicating with customers in several topics.
Drirectly working with restaurant suppliers
- Purchasing orders
- Searching for new suppliers
- Negotiating for better deals

Checking and comparing the old version and the new one
Arranging Vietnamese - English translations related to nuclear power plant and financial analysis

Collecting funny stories, valuable tips, outstanding young people from many reliable sources.
Translating, reorganizing and performing with complete works.

Skills

Manager Assistant