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Umer Ali

Project Coordinator

Team Managment
SEO
Customer Service and Sales
Umer Ali
Lahore Pakistan
Professional Status
Employed
Available
About Me
Highly diligent and dynamic professional with 6+ years of work experience in Customer Service, Sales, Office skills, Team Supervision is seeking a growth oriented position, that will help in utilizing my knowledge, experience, people skills and make me contribute to the organization’s goals and corporate objectives.
Resume created on DoYouBuzz

Manager Customer Services

TBOS
July 2007 to February 2013
Full-time
Lahore
Pakistan
  • Managed and motivated sales team of 20 employees, generating annual sales of £1.5million
  • Addressing the concerns of 35,000 customers
  • Initial screening and test for hiring process
  • Managing call centre employees during rush hours
  • Managing employees during holidays
  • Maintaining a serious level of employee’s out put through coaching and training with respect to key performance indicators.
  • Provide responsible staff assistance to the CEO and HR Manager.