Possess good communication, hard-working, interpersonal, analytical & presentation skills with proficiency at grasping new concepts quickly and utilizing the same in a productive manner.
Working as a back-office operation manager on Mumbai Projects, managed the whole operation from the client or customer inquiry to dispatch the material.
Generating new customer from OEM, Architect & interior designer, electrical contractor and consultant, builders & developers and projects.
Generating new customer into a regular customer after giving them all services such as solved their inquiries in the shortest possible time, send quotation in the shortest time, order processing after payment received and send dispatch detail after billing.
Maintaining & managing to all customer related to their inquiries, quotation, material, services and their accounts.
Maintaining and managing existing customer. with their daily basis order processing, backorders managed non-stock material from principle, daily dispatch detail, rate and discount, purchase order amendment etc.
Handling customer complain, payments, invoices and backorders on a daily basis.
Supervising and arranging RM activities on a daily basis.
