Possess good communication, hard-working, interpersonal, analytical & presentation skills with proficiency at grasping new concepts quickly and utilizing the same in a productive manner.
Working as a back-office operation manager on Mumbai Projects, managed the whole operation from the client or customer inquiry to dispatch the material.
Generating new customer from OEM, Architect & interior designer, electrical contractor and consultant, builders & developers and projects.
Generating new customer into a regular customer after giving them all services such as solved their inquiries in the shortest possible time, send quotation in the shortest time, order processing after payment received and send dispatch detail after billing.
Maintaining & managing to all customer related to their inquiries, quotation, material, services and their accounts.
Maintaining and managing existing customer. with their daily basis order processing, backorders managed non-stock material from principle, daily dispatch detail, rate and discount, purchase order amendment etc.
Handling customer complain, payments, invoices and backorders on a daily basis.
Supervising and arranging RM activities on a daily basis.
Working on product marketing. Promote new and existing Product.
Cold calling of client such as Architect, Interior Designer, Electrical Consultant & Contractor, Electrical Engineers, Electrical Distributor and Shop. Fix meeting to field executive.
Taking Feedback till successfully result come.
Maintaining and managing customer follow-up and their payment. Solve customer query and services about material.
Creating and maintaining executive visiting sheet on excel. Give customer report of company director.
I have successfully completed Diploma in Basic Clinical Research Management and Regulatory Affairs under Clinical Research Scientist Dr Naresh Tongay. The course includes the ICH guideline, Clinical Research Phases, International Regulatory Affairs, WHO, US FDA, UK MHRA, TGA, Preparation of eCTD dossiers & DMFs, Exports & MIS management, Project on RA/Clinical Trial Phases.
I have successfully completed BSc biotechnology. I studied and practically experienced in the biotechnology major subject like human genetics, molecular biology, fermentation, plant and animal biotechnology under Technical staff and Teachers.