Member Services Representative
1st University Credit Union
Since June 2017
- Facilitated in the creation of documents for monthly board meetings, including portfolios of all current third parties used by the company
- Managed collections for delinquent loans
- Served customers at the teller line and solved customer problems over the phone
Wholesale Intern
Dallas Cowboys Merchandising Ltd.
June 2016
to August 2016
- Set up new product lines to be put into the company’s database for upcoming collections for Fall 2016 and Spring 2017. Ranged from men’s, to women’s, to kids’, and included companies from Nike, to New Era, to many others
- Created reports for previous year's sales to Wal-Mart and other large retailers such as K-Mart, Target, and Sears
- Facilitated administrative support for new license partners like Peter Millar, Tommy Bahama, and New Era, to make Dallas Cowboys merchandise
- Developed and sent legal documents to new licensees in order for them to begin making Cowboys-branded products
- Completed purchase orders as well as transfer orders for the variety of stores across Texas
- • Managed inventory and shipments in the warehouse
Change Management Intern
Columbia Sportswear
June 2015
to July 2015
- Aided in the training of 4 store managers in the Oregon/Washington area, for a new workforce time keeping system by visiting their store and giving a presentation on how to work the new system
- Facilitated an online letter to help explain and demonstrate the use of a new ERP system to company employees
- Created a flow diagram that is used to this day across headquarters, showing the hierarchy from headquarters to each district of the country
- Attended daily executive and change management meetings in order to obtain a better grasp of the company and its direction moving forward
- Hootsuite Certified
MBA Candidate
Concentration in Marketing
Concentration in Marketing
Double Majored in: Marketing and Management
