Senior Teller
HSBC
Since September 2018
- •Ability to coach and guide Teller in complex transactions & enquiries and in providing outstanding customer service
- •Good decision making skills and proven ability to deliver accuracy and efficiency
- •Strong interpersonal and customer service skills
- •Awareness of compliance and regulatory issues as required
Teller
HSBC
Since July 2017
- Knowledge of cashiering procedures and regulations
- Knowledge of core products, sales referral opportunities and operational procedures.
Customer Due Diligence Assistant - Middle Office Team
HSBC
September 2016
to June 2017
Ho Chi Minh City
Vietnam
- Take part in Affiliate project - review and KYC certain retail customers.
Intern - Retail Banking and Wealth Management
HSBC
June 2016
to September 2016
Ho Chi Minh City
Vietnam
- As a greeter - documents scanner and sales support at HSBC Le Dai Hanh branch
Team Leader - Investment
Danang Rubber Company
February 2015
to May 2015
Student Project
Ho Chi Minh City
Vietnam
- Using fundamental analysis to measure the stock intrinsic value by examining macroeconomic factors and company-specific factors and compare it to the stock’s current price
- Applying models such as Dividend Discount Model (DDM) and Free Cash Flow to Equity (FCFE)
- Using technical analysis to evaluate the stock by analyzing the past prices and volume
Team Leader - International Finance
Student course
October 2015
to December 2015
Student Project
Ho Chi Minh City
Vietnam
- Forecasting exchange rate AUD/USD
- Using simple regression models to determine the rate based on Interest Differential and Purchasing Power Parity (PPP)
- Building a multiple regression model using backward elimination process to determine the rate
Team Member - Risk Management
Student Course
June 2015
to September 2015
Student Project
Ho Chi Minh City
Vietnam
- Conduct a trading and risk managing assigment on Market Watch
- Evaluating and choosing stocks on New York Stock Exchange based on the given amount of money
- Hedging the risks by using financial instruments such as Options or Futures
Associate - Member Relation
Student Ambassadors Team (SAT) RMIT Vietnam
January 2014
to October 2015
Volunteer Work
Ho Chi Minh City
Vietnam
- Worked as part of SAT Team to coordinate the marketing campaigns and promote for RMIT University
- Cooperated with project manager to plan and set up the event
- Experienced in project management, promoting activities and communicative presentation through improving the number of guests coming to school by 15%
Volunteer for RMIT Student Engagement Center (SESG)
RMIT University Vietnam
2013
to 2015
Volunteer Work
Ho Chi Minh City
Vietnam
- Survey about the student experience at RMIT
- Getting 10 students to do the survey in 2 shifts at RMIT Student experience day 2014
- Volunteer for RMIT Graduation Ceremony December 2015
Mentor for A.I.M Project
RMIT Accounting Club
June 2013
to December 2013
Volunteer Work
Ho Chi Minh City
Vietnam
- Supporting accounting students in the course Accounting in Organizations and Society by organizing 3 revision classes, presenting theories and concepts relevant to the examination and let them do exercises
- Helping nearly 70 students, both Vietnamese and foreigners, to overcome any struggles in the course
- Following and giving answers to the accounting questions posted by students on project Facebook page
Golden Key International Honour Society
Since 2016
Being invited to join Golden Key International Honour Society in recognition of excellent academic record at RMIT Vietnam
Being recognized in the RMIT Scholar's list of the top 5% of graduating students by GPA.
Being recognized in the RMIT Scholar's list of the top 5% of graduating students by GPA.
GPA: 3.5/4
-
Microsoft Office
Expert
-
Vietnamese (conversant)
Expert
-
English (fluent)
Advanced
-
Effective Speaking
Advanced
-
Non-verbal Communication
Expert
-
Self-motivated
Expert
-
Proactive
Advanced
-
Listening
Advanced
-
Hard-working
Expert
