Experience — Nguyen Mai Truc Diem

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Experiences

Getting information from Planning department to arrange the schedule of shipment as well as prepare the documents for export.
Receiving orders from Head office in the build-up of documents and handle all things involving the cargo for import.
Performing the Customs Declaration for import and export cargo by using VNACCS system.
Applying the necessary documents to getting the Certificate of Origin.
Backing up the import and export data (2013-2016)

Contacting with Planning Department to get information about cargo.
Arranging the shipment base on the production schedule by contacting with forwarder/carrier
Contacting with head office to confirm shipment schedule and preparing the suitable documents for every customer.
Creating and following the exporting calendar ( cargo ready date, pick-up empty container date, closing time to return full container, estimated time of departure - ETD, estimated time of arrival - ETA...) to make sure that everything is under control.
Preparing documents for Customs Declaration.
Preparing documents to get Certificate of Origin and contacting with forwarder/carrier to get the suitable Bill of lading for each customer.
Double check the Certificate of Origin and Bill of lading. Base on mode of payment, we will send out the suitable documents to customer
Inspecting and solving if have any problem.

Responsibilities as a receptionist, taking clear messages and passing these promptly to the appropriate member of the team using judgment of urgency (guest service).
Providing duties on behalf of the team, which involved providing face-to-face contact for visitors in a responsive and courteous manner.
Providing efficient data entry into the local team information systems as required.

Nguyen Mai Truc Diem