"The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will". - Vince Lombardi. May be I am not the best person but I have a strong will.
Contacting with Planning Department to get information about cargo.
Arranging the shipment base on the production schedule by contacting with forwarder/carrier
Contacting with head office to confirm shipment schedule and preparing the suitable documents for every customer. Creating and following the exporting calendar ( cargo ready date, pick-up empty container date, closing time to return full container, estimated time of departure - ETD, estimated time of arrival - ETA...) to make sure that everything is under control.
Preparing documents for Customs Declaration.
Preparing documents to get Certificate of Origin and contacting with forwarder/carrier to get the suitable Bill of lading for each customer. Double check the Certificate of Origin and Bill of lading. Base on mode of payment, we will send out the suitable documents to customer
Responsibilities as a receptionist, taking clear messages and passing these promptly to the appropriate member of the team using judgment of urgency (guest service).
Providing duties on behalf of the team, which involved providing face-to-face contact for visitors in a responsive and courteous manner.
Providing efficient data entry into the local team information systems as required.