Trí, Lê Hoàng Nhân

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Experiences

Accountable for sale target from assigned brands.
Work with internal departments in projects as a team in order to identify issues, propose solutions to ensure the operation is under control and smooth.
Work closely with other AD sides to update the latest news and then inform to internal department accurately.
Accountable for sale report analysis and collecting report from factory sale team to find out the potential sale to gain more business.
Complete account plans and sales reports in a timely and accurate manner.
Build and maintain good relationships with agents; trading office and branch office of brands.

TNT EXPRESS WORLDWIDE (VIET NAM) CO LTD, - HO CHI MINH CITY BRANCH

August 2016 to October 2017

Full-time

Vietnam

To be responsible for revenue that is generated from an assigned territory in HCMC.
To maintain good relationship with current customers by serving and handling customer complaints and enquiries.
To find potential customers in assigned territory and approach those customers.
To work closely with internal departments in order to ensure customer’s satisfaction.
To develop continually knowledge of TNT’s products/services and general commercial awareness in order to provide the best possible solutions to the customers.
To manage all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in the customer database.

Viet Tien Garment Joint Stock Corporation (VTEC)

June 2014 to July 2016

Full-time

Ho Chi Minh

Vietnam

Followed up the sale volume of each retailer in assigned area (Long An, Tien Giang, Ben Tre, Vinh Long, Tra Vinh, Kien Giang, Laos P.D.R) in order to achieve sale target.
Set up plan to visit retailer weekly/monthly and report to Sale Manager.
Market research in order to find potential clients depends on the distribution channel.
Supported to General agent in Laos (sale/marketing/export-import area): consult about the garment’s ingredient; merchandising; follow the movement of products from Vietnam to Laos; prepare the export-import documents.
Kept a strong relationship with Freight Forwarders.

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Replied emails related to Pre-sale/Shipping time/Refund/Defective parts/Claiming as Policy’s Company.
Recorded and solved customers' problems, communicated with customers by email in English.
Reported once a week about the number of defectives and the replacements to Customer Service Manager and Warehousing Manager Department.
Followed up the sale volume of active customers and invited them to become a member of “wholesale group”
Followed measurement tools, track, monitor and report on progress to customers or manager.
Worked closely with managers in other departments on updating inventory, policies and procedures for client services.

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Education

Skills

Sale Executive