Trang Pham

I would describe myself as a hard-working, passionate and responsible person as well as a fast learner who thrives at the chance of learning new skills. I enjoy working with all energy and enthusiasm, thus, I can finish all my given tasks in a professional and efficient manner. Moreover, I am a helpful colleague as well as a thoughtful leader. I believe in power of teamwork and always work side by side with other team members to successfully complete our projects.

I have been looking for an opportunity to work with a dynamic organization that appreciates the development of staff by encouraging training and allowing me to contribute to the smooth running of the business. I am willing to take on any training necessary to enable me to carry out my work well.

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Experiences

Preparing lessons to teach a class of 10 primary children
Ensuring after 1 month, those children could remember the English alphabet
Taking care of those children during classes

Supporting foreign teachers to prepare teaching materials
Translating lessons from English to Vietnamese for a class with 30 students

Supporting to create an event with more than 500 participants and representatives from 100 American Universities (Colleges).
Working as a receptionist, welcomed guests and checked in for participants.

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Organising, managing and promoting a recruitment process including 3 rounds every 4 months.
Taking the main role in sending emails and responding members’ feedback.
Planning and organising important meetings and bonding events for more than 50 members every month.
Controlling and monitoring member development pipeline.
Managing member database system.
Managing AIESEC RMIT’s Fanpage with more than 3,000 likes.

Creating Email Marketing campaign for the company as well as their client
Setting meetings with a whole team to decide unified ideas
Writing at least 1 email article per week to promote company’s products & using MailChimp to send emails.
Managing the official website and Facebook page of the company.
Inputting data from 2000 customers.

Approaching and offering face to face advice to customers on the store's products.
Responding to every customers' need and request (helping customers find what they want)
Maintaining high standards of display & visual merchandising to ensure the store is well presented
Retrieving stock and checking stock
Handling customer complaints in a calm manner
Managing cash and payment systems in accordance with store’s procedures and policies

In charge of telecommunication
Approaching and offering face to face advice to customers on the store's products.
In charge of display presentation
Managing cash and payment systems

Proactively gain understandings of Adtima’s ecosystem (i.e. Zalo, Zing MP3, Zing TV, Zing News, and Baomoi) and its services
Follow up with clients on running campaigns
Perform media booking and checking performance data of campaigns
Maintain relationships with existing clients on a regular basis to follow up and provide supports for ads performance optimization
Make daily/weekly reports and coordinate with other teams to optimize KPIs,

Generate content (Social posts, Script, PR articles,… ) that meets client’s expectations and requirements on a Facebook page with more than 300,000 followers.
Working with a team to develop creative ideas and effective strategies for campaigns
Stay abreast of new media formats and learn how to incorporate them into campaigns

Skills

In-depth information collection & analysis

Good
Integrating different concepts into use

Good

Creative writing

Good
Proposal writing

Good
Analytical writing

Good

Vietnamese

Advanced

Expert
English

Good

Good
Japanese

N5 certificate

Notions

Presentation

Good
Interpersonal ability

Advanced

Microsoft Word

Advanced
Microsoft Excel

Good
Microsoft Power Point

Advanced

Drawing

Good
Brainstorming for creative approach

Good

Facebook performance advertising management

Good
Content Development

Advanced

Education

Bachelor of Communication (Professional Communication)
Stream: Public Relations

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Exchange program
Bachelor of Communication (Professional Communication)
Stream: Public Relations

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PR practitioner

English Teacher

English teaching assistant

Volunteer

Senior member

Marketing intern

Retailer

Customer service

Account intern

Content developer

Research

Writing

Languagues

Communication

Microsoft Office

Creativity

Digital

Bachelor

RMIT University (Saigon South Campus)

Bachelor

RMIT University (Melbourne Campus)