A dedicated and enthusiastic young professional focused on growing in the fields of hospitality, sales, and tourism with an in-depth exposure to the retail industry.
RESULTS
Increased Priority Club membership enrollments 181% hotelwide over the course of several months (March 2012 to June 2012), to later become promoted to the Priority Club Ambassador for Holiday Inn Dundee (December 2012).
Saved Holiday Inn Dundee $500 per month from March 2012 to February 2013 for surpassing monthly Priority Club enrollment quota established by IHG corporate.
Top performer for product protection plans sold at Office Depot store 267 during the Holiday season 2011 including an entire week's performance consisting of contributing $2,040 in plan sales and a total of 98 plans sold (statistics from the week of 12/31/2011).
STRENGTHS
Business Intellect Brand Representation Guest Facilitation Time Management Attentive to technical details Building customer trust Motivated to continuously improve Perfect attendance Resourceful Meets deadlines Worked effectively under limited supervision and in a cohesive team environment
SPECIALTIES
Responsibilities were to retrieve shopping carts, offer curbside service, greet guests, handle money, promote special offers, encourage customers to participate in self-service checkout lanes (and assist those customers), maintain high productive percentages on checkout lanes, and provide prominent customer service.
