Tony Latsch
Hospitality | Tourism | Marketing | Event Promotions Candidate
38 years old
Toledo United States
Professional Status
Employed
Available
About Me
Tony Latsch
Hospitality / Tourism / Retail / Event Promotions / Guest Facilitation / Brand Representation
VISION
A dedicated and enthusiastic young professional focused on growing in the fields of hospitality, sales, and tourism with an in-depth exposure to the retail industry.
RESULTS
Increased Priority Club membership enrollments 181% hotelwide over the course of several months (March 2012 to June 2012), to later become promoted to the Priority Club Ambassador for Holiday Inn Dundee (December 2012).
Saved Holiday Inn Dundee $500 per month from March 2012 to February 2013 for surpassing monthly Priority Club enrollment quota established by IHG corporate.
Top performer for product protection plans sold at Office Depot store 267 during the Holiday season 2011 including an entire week's performance consisting of contributing $2,040 in plan sales and a total of 98 plans sold (statistics from the week of 12/31/2011).
STRENGTHS
Business Intellect
Brand Representation
Guest Facilitation
Time Management
Attentive to technical details
Building customer trust
Motivated to continuously improve
Perfect attendance
Resourceful
Meets deadlines
Worked effectively under limited supervision and in a cohesive team environment
SPECIALTIES
Strategic guest relations
Frontlines operation
Computers
Cash handling, credit card abilities
Administrative functions
Product demonstrations and event promotion
Hospitality / Tourism / Retail / Event Promotions / Guest Facilitation / Brand Representation
VISION
A dedicated and enthusiastic young professional focused on growing in the fields of hospitality, sales, and tourism with an in-depth exposure to the retail industry.
RESULTS
Increased Priority Club membership enrollments 181% hotelwide over the course of several months (March 2012 to June 2012), to later become promoted to the Priority Club Ambassador for Holiday Inn Dundee (December 2012).
Saved Holiday Inn Dundee $500 per month from March 2012 to February 2013 for surpassing monthly Priority Club enrollment quota established by IHG corporate.
Top performer for product protection plans sold at Office Depot store 267 during the Holiday season 2011 including an entire week's performance consisting of contributing $2,040 in plan sales and a total of 98 plans sold (statistics from the week of 12/31/2011).
STRENGTHS
Business Intellect
Brand Representation
Guest Facilitation
Time Management
Attentive to technical details
Building customer trust
Motivated to continuously improve
Perfect attendance
Resourceful
Meets deadlines
Worked effectively under limited supervision and in a cohesive team environment
SPECIALTIES
Strategic guest relations
Frontlines operation
Computers
Cash handling, credit card abilities
Administrative functions
Product demonstrations and event promotion
Hewlett-Packard Account Sales Representative/ Product Consultant
MarketSource Inc.
Since November 2012
- Takes initiative to develop and supply HP handouts for customers, to significantly increase generated sales and Hewlett-Packard customer loyalty. These effectively and thoroughly walk users through several printers features including printing from a mobile device.
- RESULTS AND ACCOMPLISHMENTS:
- Consistently receiving high scores when evaluated by mystery shoppers to ensure the best quality customer service is provided. Received the highest score in the Marketsource U.S. North Central region (9.6 out of 10)-May 31, 2014.
- Retail
- Radio
- Currently participating in event promotions in the following mediums:
- Offsite store associate training events
- Utilizing needs analysis
- Practices customer relationship management
- Maintaining a sound knowledge of client's consumer electronic products
- Increase visibility and value in client's products and services
- Product demonstration, merchandising, marketing, and advertising
- Educate customers and associates on why the product is the best choice
- Driving product sales at assigned events through customer interaction, including handling several customers at once
- Handling and improvising event promotions
- Provides a solid understanding of consumer electronics and demonstrates the ability to sell technology with extraordinary customer satisfaction, while incorporating brand advocacy. Key responsibilities include:
