I am a passionate hardworking efficient forward thinking seasoned Corporate & Private Sector Legal Technology Professional with 20+ years’ diverse background in Technology, Legal, Insurance, Claims, Customer Service, and E-Commerce Retail, who enjoys tackling challenges and implementing solutions. Seeking opportunities to transform company practices into cost-effective solutions leading to efficient operations.
Part-time second income working a work from home position as a Remote Agent providing Level II Customer Service Home Agent Servicing Business Clients and Brand Customers remotely. providing e-commerce technical support and customer service for Gap Brand Products and Service. Responsible for providing outstanding first call resolution to web application technical issues, retail POS support, brand policy, procedures and product details, managing customer accounts including access, processing internet and retail sales, refunds or exchanges.
