Toddrick Manning
Information Technology Professional
Information Technology
Communication
Web Design
Networking
Hardware Technician
37 years old
Jacksonville (32256) United States (Florida)
Professional Status
Employed
Available
About Me
I am a recent graduate of Florida State University and IT professional looking to expand my horizons and continue to learn new skills.
Communication, Integrated Marketing and Management
Technical Support Representative - Tier 1
Convergys Corp
Since May 2013
Full-time
Jacksonville
United States - Florida
- Provided phone-based technical support for Apple iOS and OS X products
- Provided comprehensive sales support packages to customers to ensure overall satisfaction
- Awarded Advisor of the Month for December 1014
Networking and Technical Assistant
Challenger Learning Center/IMAX
May 2010
to August 2010
Internship
Tallahassee
United States - Florida
- Project management planning
- Installing networking hardware and software
Hardware Technician
Lutheran Social Services
May 2010
to August 2010
Internship
Tallahassee
United States - Florida
- Refurbished donated computers for operational use
- Installed networking hardware
Desktop Support Specialist
FSU Strozier Library
February 2010
to April 2010
Internship
Tallahassee
United States - Florida
- Assisted patrons with the use of audio/video software
- Registered and distributed various media materials
- HTML5
- CSS
- SQL
