I am a senior Digital Business Executive who has transformed the culture and performance of teams across both sales, service, operations and strategy. Digital leaders need to champion a culture of agility and have a passion for turning customers into advocates, this is something I have proven by transforming the NAB Digital team along with the many Technology teams I have lead. I have a track record for building teams and capabilities that organisations need to remain competitive in the digital world. I am energised by value adding change and get a buzz out of turning smart creativity into value
Accountable for the end-end Technology Services and experience delivered to the Personal Bank across the following business areas: Direct (Online, Voice, ATM, uBank), Consumer Products (Deposits, Lending, Cards, Collections), Distribution (Retail network, contact centre, nabbroker and advantedge).
