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Todd Copeland

Digital Business Executive

Business Executive
Digital Leader
Digital Stratgey
Technology Leader
Financial Services
Todd Copeland
Melbourne (3184) Australia (Victoria)
Professional Status
Employed
Available
About Me
I am a senior Digital Business Executive who has transformed the culture and performance of teams across both sales, service, operations and strategy. Digital leaders need to champion a culture of agility and have a passion for turning customers into advocates, this is something I have proven by transforming the NAB Digital team along with the many Technology teams I have lead. I have a track record for building teams and capabilities that organisations need to remain competitive in the digital world. I am energised by value adding change and get a buzz out of turning smart creativity into value
Resume created on DoYouBuzz
  • Transformed the digital culture @NAB to one living Agile
  • Led the modernisation of NAB's core internet banking platforms for both retail and business bank built on a new digital services backbone
  • Redesign and rebuilding of the NAB's core mobile banking app
  • Sponsored more than $100m of digital initiatives over the last 3 years
  • Led the strategy and re-platforming of our primary nab.com.au website to the Adobe stack hosted in Amazon in 6 months (first for NAB)
  • Re-wired our technology and digital delivery capability into a new 700 person co-located digital delivery centre
  • Lifted digital sales from 5% in 2013 to 20% of total sales in 2016
  • Improved digital delivery efficiency by over 500%
Company website