I am a senior Digital Business Executive who has transformed the culture and performance of teams across both sales, service, operations and strategy. Digital leaders need to champion a culture of agility and have a passion for turning customers into advocates, this is something I have proven by transforming the NAB Digital team along with the many Technology teams I have lead. I have a track record for building teams and capabilities that organisations need to remain competitive in the digital world. I am energised by value adding change and get a buzz out of turning smart creativity into value
Accountable for the end-end Technology Services and experience delivered to the Personal Bank across the following business areas: Direct (Online, Voice, ATM, uBank), Consumer Products (Deposits, Lending, Cards, Collections), Distribution (Retail network, contact centre, nabbroker and advantedge).
Provided Technology consulting services to the mining and petroleum businesses. Translated business ideas/initiative into technology solutions. Assisted the business to align strategy to technology capabilties.
