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Timothy Birch

10+ Years IT Help Desk and Support

Professional Status
Employed
Open to opportunities
About Me
Goal oriented and driven. I strive to be able to accomplish any task put in front of me. I work great with a team and have the leadership skills to head projects. I have the initiative and discipline to finish tasks without counting on others, if needed. Working in the technology field fits me very well as I love the fast paced and ever changing environment.
Resume created on DoYouBuzz
  • Deploy computers
  • Setup peripherals
  • Cable management
  • Troubleshoot technical issues
  • Troubleshoot network issues
  • Update drivers and firmware
  • Work with end users on how they want their devices setup
  • Recon and take inventory department to department
  • Enter data into apps and excel spreadsheets for inventory
  • Watch for tickets to come into database that needs attention
  • Communicate with team members and disperse tickets
  • Complete ticket resolution data entry
  • Collect data from end users having issues and enter ticket