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Tim Schmidt

Business Process Consultant

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Tim Schmidt
Driving License
Bremen (28357) Germany
Contact me
Professional Status
Student
Available
About Me
Management track professional with natural leadership abilities and a passion for digitilisation and industry 4.0 projects. I have efficiently led teams with affinity to details, coordinated complex functions, and am able to stay focused under pressure.
Experiences
  • Supervised incident management team of five people during a global SAP template rollout at a large retailer:
    • Managed 1st level support & ticket dispatching using SAP Solution Manager 7.1.
    • Administered change & release management managing change requests from request for change until implementation using ITIL best practice.
    • Coordinated test & defect management in SAP-development and quality systems.
  • Implemented carve-out at a global metal manufacturer:
    • Assessed process optimisations for P2P-processes.
    • Executed project management (project & hyper care plans, status reports & action lists).
    • Conceptualised and introduced knowledge management data base.
  • Delivered trainings on SAP master data & P2P-processes to both internal & external staff.
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