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Hoang Thi Thuy Dung

Hoang Thi Thuy Dung

Curriculum Vitae

31 years old
Hanoi Vietnam
Employed Available
Energetic and goal-focused professional with solid qualifications in English language education, sales and customer service. Proven ability to ensure customers receive an excellent level of service while meeting and surpassing company goals. Detail oriented professional that is comfortable working independently or as part of a team. Strong oral and written communication skills and the flexibility to work in a changing environment. I looking forward to finding a job where I can learn and improve myself to a new level, make the best benefit for company and get what I deserve.
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Bachelor Degree of Business English

Vietnam Commercial University

September 2012 to June 2016
Skills include proficiency in phonology, reading comprehension, speaking, listening with an emphasis on business English.
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SALE EXECUTIVE

RED APRON FINE WINES AND SPIRITS
Since October 2016
  • Find customer to promote products and negotiate deal with the aim of maximum revenue for the company and still make customer satisfaction to make a good relationship with membership clients
  • Learn about the wines all over the world through many training classes with producers and wine experts to understand the wines and see the different between the others wineries, regions, countries... and give the good advise for customers
  • Working at the showroom of the company and sell wine for foreign customer. Display and suggest the new promotion to push the Fine wine
  • Control the wine's stock to understand what item need to be push to make the best profits for the company
  • Make the schedule for staffs working at the shop and daily report for manager. Update the membership program
  • Make the quotation suitable with the demand of potential customer and bring the best interest for the company
  • Support to many event of the company to introduce the brand, increase the company's reputation and bring potential customers to the company
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SALE EXECUTIVE

TASECO
June 2016 to October 2016
  • Working at NoiBai International Airport as a sale person for a gift shop of the company. Sell souvenirs item reflect Vietnamese culture for the foreign tourists and other consumers
  • Do the inventory and make the report for managers

EDUCATION CONSULTANT - SALE EXECUTIVE

APAX ENGLISH
January 2016 to June 2016
United States
  • Find customers and Sells products by establishing contact and developing relationships with prospects clients.
  • Work with students and parents to ensure placement in proper English level classes
  • Introduce products and provide consultation and customer service via phone and email
  • Prompt resolution of student and parent concerns

Teaching Assistant

IGIS EDU
January 2014 to June 2015
United States
  • Prepare English teaching materials and equipment for students
  • Manage students during the lecture
  • Communicate with experienced native English teachers

Sales Staff

LUNA STORE
March 2013 to January 2014
United States
  • Customer service
  • Inside sales
  • Product merchandizing
  • Shipping and receiving
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Education Volunteer

SMILING HEART
November 2012 to October 2013
United States
  • Prepare and cook meals for disadvantaged children
  • Assist with construction of large performance stage
  • Assist and teach children with disabilities
  • Microsoft Excel
    Advanced
  • Microsoft PowerPoint
    Good
  • Microsoft Office
    Good
  • Microsoft Word
    Advanced
  • English
    Advanced
  • Chinese
    Notions
  • Vietnamese
    Expert
  • Communication
    Expert
  • Teamwork
    Advanced
  • Energetic work attitude
    Expert
  • Languages
  • Travel
  • Volunteer work
  • Education