• An enthusiastic, self-motivated, responsible and hard-working person. • Over nine years of working experience in customer service and aviation. • Able to work well under pressure and adhere to strict dealines. • An organised and effective supervisor, skilled at seeing the big picture and identifying tasks to facilitate on time and good performance.
Managing the handling team to ensure that overall operations run smoothly, efficiently and conform to safety and security requirements company standard.
Offering top quality services to the passenger according to Airlines standards and policies.
Solving problems in short time: passenger complaints, excess baggage, invalid tickets, irregular travel documents, flight delay or cancel…
Cooperating with the other departments and other stations to ensure the operations run smoothly.
