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Thavica Castillo

Thavica Castillo

Thriving towards my passion

27 years old
Houston (77044)
Employed Available
I am a hardworking individual, I've worked as a cashier customer service since I was 15. My parents gave me the opportunity to begin working with them at their donuts shop, I obtained 4 years of experience in handling money and working with customers.

I have also learned great skills in high school, in classes such as Culinary Arts (time management, working under pressure) and JRTOC (leadership skills, communication skills).
Resume created on DoYouBuzz
  • Spreading MODness, I made sure each customer understands the values we stand by and make them feel as an individual rather than a customer.
  • Closer, I clean the lobby and make sure everything is stocked and presentable for the morning crew.
  • POS, I handle money and am the second to last person a customer interacts with. I make sure to offer drinks, fundraisers, or desserts.
  • Cook, I worked with the fire oven to cook pizza. I am still learning but I take every opportunity I can to practice, off the clock or on the clock.
  • Line Worker, we work next to our peers in creating a single pizza. We pass the pizza down and communicate with one another on specifics of the pizza. We each lead our customer down the line and make sure they get a pizza exactly how they want it.
  • Trainer, I was recently promoted to All Star where I teach side by side of a new trainee. I make sure they understand how the flow works and help them in a way they understand and thats best for them.
  • I run shifts and make sure I have all my aces in places.
Company Description
MOD is a place where you can be yourself. They do not judge and encourage people on becoming the best versions of themselves. We have 9 core value and I live by them everyday. We want to create a mod experience, which means creating a personal experience with each customer or creating a memorable experience in someones day.
Company website
  • I worked on POS, with checking people out and getting them to apply for Kohl's credit.
  • I worked on the floor doing various things such as: helping customers and tidying up each department.
  • I worked in the changing room department, I directed customers in and out as well as ran clothes back on the floor.
  • I worked fright shifts, as I unloaded trucks of merchandise and set them in the corresponding rails.

Server/Hostess

Ling's Buffet
January 2014 to September 2014
Part-time
Humble
United States - Texas
  • I seated people corresponding to the servers work load
  • I kept track on customers need and sought to those needs
  • As a server, I made sure the customers had what they needed. (refills, napkins, etc)
  • I kept their table tidy and their needs fulfilled.
  • I cleaned my section after we closed and made sure it was tidy from the carpet to the tables.
  • I worked in the Drive thru: taking orders, bagging food, exchanging money, and keeping the front clean.
  • I ending up teaching myself how to work fryer because we were short on staff.
  • I made sure before I clocked out that everything was clean (lobby, work area) and my work area was stocked.