Thavica Castillo

Resume created on DoYouBuzz

Experiences

Spreading MODness, I made sure each customer understands the values we stand by and make them feel as an individual rather than a customer.
Closer, I clean the lobby and make sure everything is stocked and presentable for the morning crew.
POS, I handle money and am the second to last person a customer interacts with. I make sure to offer drinks, fundraisers, or desserts.
Cook, I worked with the fire oven to cook pizza. I am still learning but I take every opportunity I can to practice, off the clock or on the clock.
Line Worker, we work next to our peers in creating a single pizza. We pass the pizza down and communicate with one another on specifics of the pizza. We each lead our customer down the line and make sure they get a pizza exactly how they want it.
Trainer, I was recently promoted to All Star where I teach side by side of a new trainee. I make sure they understand how the flow works and help them in a way they understand and thats best for them.
I run shifts and make sure I have all my aces in places.

Learn more

I worked on POS, with checking people out and getting them to apply for Kohl's credit.
I worked on the floor doing various things such as: helping customers and tidying up each department.
I worked in the changing room department, I directed customers in and out as well as ran clothes back on the floor.
I worked fright shifts, as I unloaded trucks of merchandise and set them in the corresponding rails.

I seated people corresponding to the servers work load
I kept track on customers need and sought to those needs
As a server, I made sure the customers had what they needed. (refills, napkins, etc)
I kept their table tidy and their needs fulfilled.
I cleaned my section after we closed and made sure it was tidy from the carpet to the tables.

I worked in the Drive thru: taking orders, bagging food, exchanging money, and keeping the front clean.
I ending up teaching myself how to work fryer because we were short on staff.
I made sure before I clocked out that everything was clean (lobby, work area) and my work area was stocked.

Skills

Thriving towards my passion