Tara Porter

About Me

• Excellent written and oral communication skills.

• Superior organization skills: ability to prioritize different tasks, diligent about procedure and reliable on follow up.

• A work horse ethic: I love challenges and love solving problems!

• Team player attitude: I understand to achieve goals everyone needs to work together.

• Can do mentality: I have a positive attitude and I am a reliable employee.

I have been a full time mother since the birth of my son in 2006. Both of my children are now in school and I look forward to the opportunity to begin a career. I am a creative person, seeking adventure and ingenuity in everyday routines.

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Experiences

Cleaning assigned school spaces including classrooms, event rooms and cafeterias. Performing sweeping, mopping, vacuuming and scrubbing activities. Securing facility and grounds to minimize property damage. Recording and repairing vandalism acts.
Performing dusting, sweeping and cleaning tasks. Wax floors and clean windows. Ensuring appropriate usage of supplies and equipment. Safely operating and maintaining cleaning machinery. Ensuring correct use of cleaning chemicals and agents.
Good track record of following written and verbal instructions. Demonstrates integrity and time management skills. Proven ability to work without supervision. Exceptional attention to detail. Able to lift up to 100lbs. Adept at basic math and performing calculations.
Experienced at restocking restrooms, classrooms and special event facilities, replacing light bulbs and tubes, and moving equipment and arranging furniture for special events.

Diligently washed and folded towels so rooms could be properly stocked. Timely made up rooms with little or no direction from training staff. Followed strict health code procedures during room inspections and cleanings.
Made it a priority to keep time logs of room tasks and accomplishments while on shift. Took pride in high quality work by following detailed room task checklists.
Answered phone calls from front desk/clients and took detailed notes for on-call room requests. Provided additional support when other co-workers were no-shows or took vacation. Handled fast-paced requests when hotel was overbooked or events were in town.

Provided effective and consistent technical support. Researched technical solutions. Performed tasks related to answering customer inquiries received via telephone, in person, or through applications and correspondence. Interacted with customers providing program information, rules, regulations, laws, policies and procedures.
Repaired and upgraded old installed systems; configured new systems. Documented the history of requests. Made sure software was continuously up-to-date. Established solid work interactions with customers and employees alike. Assembled information and customer feedback to clarify client requirements.
Experience with multiple Windows infrastructures, Outlook/Exchange, and PC Hardware including Printers, Desktops and Laptops.

Received payment by cash, check, credit cards, vouchers, or automatic debits. Maintained clean and orderly checkout areas and completed other general cleaning duties such as mopping floors and emptying trash cans. Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change. Supervised 4 other employees and provided on-the-job training.

In charge of roller arena, which included overseeing skate rentals, snack bar, skate shop, ordering supplies and managing skate times. Responsible for advertising which included but was not limited to radio, newspaper and social media.

Proactively acknowledged, greeted and assisted customers in the store. Offered customers with exemplary and timely service. Provided accurate product information. Communicated with coworkers and supervisors through standard telephone and wireless audio systems.
Served multiple customers, discovered their needs, and made recommendations to generate sales. Recommended alternative purchase choices. Enhanced product knowledge utilizing limited resources.
Merchandised and restocked the selling floor constantly. Maintained working knowledge of store's policies and procedures. Organized and cleaned store during downtime.
Handled cash, checks, and credit card transactions. Managed the register in accordance with POS guidelines. Addressed loss prevention issues immediately.

Developed and maintained sales material and current product knowledge. Followed up on new leads and referrals from field activity. Identified and resolved client concerns. Prepared paperwork to activate and maintain client services. Answered, screened and rerouted 50-60 calls through a multi-system phone line, sent faxes and coordinated shipments.
http://www.ableautotransport.com/

Skills

Experience leading groups, teaching, counceling and managing conflicts. Willing to delegate responsibility and make tough decisions when necessary.

Able to identify problems and devise immediate solutions. Skilled at forecasting long-term goals while identifying resources that may be needed along with solutions to difficulties that may arise.

Works well with others in a sensitive and supportive capacity. Enjoys motivating and counseling others. No difficulty sharing credit. Confident in communication and accountable for personal and group responsibilities.

Clear and concise in both written and verbal communication. Is an attentive listener who is able to provide feedback and express ideas or solutions when appropriate.

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Tara Porter

Custodian (Temp Position)

HouseKeeper

IT Representative

Cashier

Manager

Sales Associate

Sales Rep

Management

Research and Planning

Interpersonal Skills:

Communication