Highly skilled, polyglot, adaptable, international professional.
Broad range of expertise from project management to strategic planning acquired through Master's degree and six years experience with a leading engineering company in four different countries.
Immediately ready for a new challenge. Available now in Australia, Melbourne or e-jobs preferred.
Facilitated 25 team members over a 24 months period to develop and publish a sales argumentation compiling relevant customer focused information. Delivered sales training, final result led to increase cross selling of 25%
Responsible for Global Business Coordination and management of Global Agreements - Increased global projects by 115% in 2 years
Fully responsible for a customer satisfaction survey across businesses (qualitative and quantitative). Identification and implementation of a comprehensive action plan to improve customer experience across all channels
Support product managers and management team with business analysis, market research and marketing plans
Market transparency improved from 40% to over 80%
Detailed Description
Responsible for Global Business Coordination for major international projects to maximise worldwide synergies. Management of Global Agreements to align offerings and commercial terms on a world scale.
Fully responsible for a Customer Satisfaction Survey that resulted in the identification and implementation of a comprehensive action plan to increase customer satisfaction. Required extensive collaboration at senior management level as well as with distribution partners' management teams.
Development and publication of a sales argumentation compiling relevant customer focused information across Siemens Industry broad range of products. Delivered training to sales teams in Melbourne, Sydney, Brisbane, Perth and Auckland.
Market transparency improved from 40% to over 80% by collecting and compiling relevant customer information in various target markets for Australia and New Zealand.
