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Thomas Humbert

Social Team Lead French Team

Thomas Humbert
32 years old
Driving License
Perpignan (66000) France
Professional Status
Employed
Available
About Me
Young video games passionate, working with a video games company since 2016.
Always looking for a new challenge and new things to learn !
Resume created on DoYouBuzz
  • Being the point of contact for Support Agents about news and information for the game, assist with troubleshooting and known issues
  • Creating regular reports, reporting new issues
  • Working closely with Game Dev Team, and representing EMEA CS during Frontline Calls
  • Escalation Handling
  • Creating Subjectlines and knowledge articles for coordination between agents