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Sylvestre Koumar

T24 Consultant

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Sylvestre Koumar
39 years old
Driving License
France
Contact me
Professional Status
Consultant
Open to opportunities
About Me
10+ years experience working in
Information Technology as Software Engineer

5+ years experience working in Temenos T24 and Core Banking System

Learn-understand/practice-analyze/improve-innovate

www.linkedin.com/in/sylvestre-koumar
Experiences
  • Managing, leading and motivating a team of Technical Support Engineers
  • Designing and implementing good practices, policies and procedures for Technical Support
  • Ensuring that clients' issues are handled through good processes, being the escalation point for high priority clients and issues
  • Prioritizing and assigning work orders- Regular reporting on projects' status
  • Assisting and working with Pre-Sales and R&D teams to ensure client satisfaction
  • Certification of compatibility between different 3D applications and TechViz software
Detailed Description
  • Improvement in timeliness and quality of deliveries
  • Optimization of resource allocation and task management
Company Description
Activity: Software Company for 3D visualization and Virtual Reality
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