Gathering, analysis and costing of customers' functional needs
Implementing technical solutions
Contribution to enhancing software solutions as well as internal tools
Implementing quarterly exchanges between Support and Sales teams (goal: share strategicissues, synchronize customer/project contexts, take stock of contracts)
Implementing best practices in project management between Support and Project teams
Detailed Description
Building a lasting relationship with key account customers
Contribution to sales and turnover growth
Dealing with difficult customers and improving customer satisfaction
Company Description
Activity: Software solutions for managing environmental, social and financial risks
