from 80 to 250 employees : HR, Sales, Operation, Quality, procurement, cost control under direct management
3 Musd/year turnover
Financial: Plan periodically financial objectives, future profitability of the department. Follow up the profitability and cash flow of operations, purchase, stocks and payment collections in coordination with the Administration and Finance Department. Prepare all budgets for department activities. Perform in-depth financial analysis and promptly address financial problems.
Main missions :
Operations: Efficiently and effectively organize the operations of the department which includes all the maintenance and service teams to maximize profitability. Lead project managers in charge of clients’ accounts. Identify and address opeational problems in a timely fashion. Plan for ongoing operational needs, including supplies, equipment, facilities. Supervise quality and safety issues.
Marketing: Prepare comprehensive marketing plans, including regular analysis of the company’s competition and market potential. Maintain commercial contacts with all main clients, and direct the prospective clients researches. Ensure that the department is effectively presented to customers and its market. Use the marketing function to build long-term stability for the company and department. Monitor and work to improve customer and member service levels.
Human resources: Establish personnel policies and organization that are effective and support the department’s value. Ensure adequate employee training, recruitment, evaluation, safety and personnel systems.
Planning and leadership: Work with the Management Board to ensure adequate planning for the department/company’s future. Provide leadership by communicating well, maintaining good business relationships and representing the company in a positive light.
Job description similar to the one with OCS Vietnam.
Responsible for Service Department of Comin Asia, HCMC and Danang branch.
From end of 2010 to end of 2011, took active part of joint venture between Cominasia Service department and PCS group: expansion from Hard Services (M&E Maintenance) to Soft Services in order to offer comprehensive package of in house Facilities Management services.