Profoundly knowledgeable, creative, and proven Travel Consultant with over seven years experience providing information, advice, and booking services for people wishing to travel.
Strong ability to maintain the highest possible level of client and company confidentiality. Exceptional ability to display a positive attitude, energy, and enthusiasm toward assuming new roles and challenges. Strong work ethic with a willingness to take ownership and responsibility for multiple tasks as required. Exceedingly self-motivated and autonomous with consistent follow-through. Strong interpersonal (written and oral communications, logic, and decision-making) and organizational skills. Remarkable organizational and planning skills with appropriate attention to detail. Great team player, friendly and enthusiastic with exceptional customer service skills. It was immensely driven by goals and recognition with great experience dealing with high-pressure situations simultaneously. • Solid ability to use the computer with strong administrative skills.
Providing all the required information to the clients regarding travel routes, reservations, cheap travel schemes and services offered while traveling
Preparing travel plans for clients with the help of chosen vendors
Researching and solving problems faced by the customers regarding reservations
Fulfilling on behalf of the clients all the formalities required for the travels abroad
Book Domestic as well as International flights using GDS like Amadeus and Galileo
Detailed Description
Responsible for assisting with any specific issue or special request that a client may have. Worked to resolve any possible problem that they may experience on their trip, by contacting airline and tour company representatives, with the goal of problem resolution for our mutual client. Worked on airline reservation computer systems word processing, mailings and other general office duties, performed in a consistently fast paced setting. Selected appropriate medical, dental, disability and life insurance plans for company employees. Assisted in processing work queues,fare quotes,refunds,and whatever might be needed whenever time allowed. Kept up a high productivity with a low average of errors,in a very demanding and fast paced work environment. Developed excellent relations with both co-workers and the clients,and always received good to above average reviews on service.
